Shipping policy
Last updated: April 15, 2026Â
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times We ship internationally from our fulfillment partner's warehouse. Estimated delivery times are:
Ghana & West Africa: 7–15 business days
International orders: 2–14 business days
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping promotions may be available — check our current offers at checkout.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status through our carrier's website.
Customs & Import Duties For international orders, customs fees and import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our pricing or shipping fees.
Lost or Delayed Packages If your order has not arrived within the estimated timeframe, please contact us at jeremiahowusu609@gmail.com and we will investigate with our fulfillment partner promptly.
Contact Us For any shipping-related inquiries, reach out to us at [your support email] or through our live chat.